Organizator poslovanja v velneški dejavnosti/organizatorka poslovanja v velneški dejavnosti

A student is qualified to:

(general competences)

• plan, prepare, carry out and control own work, and the work of others,
• develops entrepreneurial characteristics, skills and behaviour,
• carry out a self-assessment of work,
• communicate with co-workers and experts, and advise users,
• use technical terminology and communicate in one foreign language,
• use contemporary information and communication technologies (ICT),
• lead and/or participate in an expert team, and in the resolution of problems,
• manage operations and administrative processes in the wellness sector, and maintain documentation,
• supervise the work of an expert team and organise work in the wellness sector,
• document, order and store materials, and ensure the maintenance of work means and equipment,
• plan the organisation of internal education and training, and participate in the education and training of staff,
• ensure the quality of work processes in the wellness sector,
• monitor the development of the profession and draft expert proposals for the implementation of the latest developments in the wellness sector,
• participate in the preparation of domestic and international projects,
• ensure the rational use of energy, material and time, and
• protect health and the environment, and be responsible for own security and the security of others.

(vocational-specific competences)

• ensure the professionalism and quality of interpersonal and business communications, and demonstrate mastery of quality communication strategies, including at the inter-cultural level, with a positive attitude to diversity, and understand and accept people from different cultural backgrounds,
• demonstrate knowledge of Slovene, English and/or German technical terms relating to the wellness sector,
• use information and communication technologies (ICT) to search for references and literature, to independently process data, and draft and create official texts and in foreign language presentations,
• systematically select, organise and store data and information, and process and analyse data using simple statistical methods,
• recognise the meaning of basic legal concepts, use them and respect Slovenian law,
• recognise and apply basic legal provisions regarding the wellness sector,
• comprehensively manage the quality of services,
• plan the implementation of destination management functions,
• understand basic concepts and elements, and recognise wellness sector trends,
• recognise the specifics of the wellness sector, as well as the different types of wellness tourism, and coordinate activities between different elements of the range of wellness services,
• recognise a range of wellness services by individual wellness category, and create an appropriate range of wellness services with respect to market competition,
• manage the work process in a wellness centre, monitor and control work in an expert team and the overall organisation of work,
• serves as a member of an expert team in the planning, creation and marketing of new wellness services, products, programmes and goods,
• plan and provide advisory services in the wellness sector,
• demonstrate mastery of principles for resolving the dissatisfaction of customers and reclamations,
• recognise the importance of promoting health in all stages of life, and promote health using integrated approaches in the wellness sector,
• demonstrate knowledge of and provide advice regarding healthy eating to maintain general health, and inform users about safe, protective and balanced nutrition, and about the importance of specific nutrients for a healthy and active life,
• provide advice regarding and plan physical exercise for an individual or group taking into account the specifics of an individual age group and of an individual disease,
• analyse the management of stress and plan strategies to overcome stress,
• implement methods for recognising and monitoring behavioural patterns,
• demonstrate knowledge of and understand the planning and implementation of various cosmetic, care and relaxation processes for the comprehensive treatment of the face and body,
• demonstrate knowledge of and understand a comprehensive approach to treating abnormalities and changes to the skin due to age, and other undesired changes to the skin,
• stylishly advise users on the creation of an exterior image for various occasions, and
• train users in the correct use of behavioural patterns in business and private communication, and in public appearances.